Personal Assistance & Care
Understanding the Personalized Support Plan Process
Each client we serve receives an initial in-person comprehensive assessment. This assessment helps us understand clearly where support is needed and wanted and what a person’s goal for care is, to ensure our care is designed to deliver the optimal care experience. We create the Support Plan together, in collaboration. All tasks to be completed at each visit are defined in the Support Plan. Any special skills needed, or caregiver preferences, are included in the planning process, so the right caregiver is matched to provide care ongoing. The Support Plan can, and most likely will, change and adjust over time as a person’s needs change. Each caregiver working with a client is required to follow the Support Plan ongoing.
Types of Personal Assistance Services Offered by Superior Home Care
Companionship
- Socialization, accompany on outings/into the community
- Supervision/respite
- Hospital/Nursing facility check ins
- Errands, shopping, medical appointments
- Assistance with hobbies or projects
- Sorting mail and bills
- Medication reminders
Homemaking
- Light Laundry and housekeeping tasks
- Meal planning and preparation
- Assistance with pet care
- Sorting mail and bills
- Assistance organizing home maintenance tasks
Bathing Assistance
- Helps prevent falls and injuries in the bathroom.
- Ensures seniors maintain good hygiene while feeling comfortable and safe.
- Uses specialized techniques to accommodate mobility limitations.
Dressing Support
- Assists with selecting appropriate clothing for comfort and weather.
- Encourages independence by allowing seniors to make clothing choices.
- Helps with buttons, zippers, and other fastenings that may be difficult.
Grooming Services
- Includes hair care, nail trimming, and oral hygiene assistance.
- Enhances self-confidence and emotional well-being.
- Ensures seniors maintain a neat and clean appearance.
Toileting Assistance
- Provides discreet and respectful help with bathroom needs.
- Ensures cleanliness to prevent infections and skin irritation.
- Supports safe transfers to and from the toilet to prevent falls.
Incontinence Care
- Assists with changing and maintaining cleanliness throughout the day.
- Helps prevent discomfort, infections, and skin breakdown.
- Offers professional support to maintain dignity.
Benefits of Personal Assistance & Care
Choosing personal assistance & care offers several advantages, including:
- Personalized attention that promotes emotional and mental well-being: One-on-one support ensures a client receives individualized, responsive care.
- Familiar environment: A person can remain in their home, surrounded by their belongings and loved ones.
- Supported independence: Assistance with daily tasks allows a person to maintain control over their routines, exercise the freedom to make decisions regarding the care they need and want day to day and most importantly – stay safe at home.
- Reduced fall risk & hospitalizations: Caregivers provide mobility support and ensure the home environment stays safe and well maintained.
- Peace of mind for families: Knowing a loved one is receiving professional care relieves stress, brings comfort and provides needed respite for family members. With our Family Portal, clients/family members can view schedules, caregiver assignments and completed care logs, which allows for remote oversight of care at all times. Families can also communicate directly with the scheduling team in a HIPAA secured environment.
Let’s Get Started
At Superior, our services are customized for each client’s unique needs. We consider ourselves partners with our clients; we work together to make living independently a viable long-term option. Each person has different challenges, needs and dreams. We strive to help each of our clients enjoy the highest quality of life while living in the setting of their choice.
Why Choose Superior Home Care?
Choosing the right provider is essential for your loved one’s health and comfort. At Superior Home Care, we prioritize:
- Highly Trained, Professional Caregivers: We don’t rely on good luck to find exceptional staff, we develop them. Each of our caregivers undergoes a rigorous pre-hire screening and an initial 2-week comprehensive training process and then 20 to 25 hours of ongoing training annually thereafter. Our staff are monitored in the field as they work at regular intervals to ensure they are always maintaining our high standards.
- Personalized Care Plans & Oversight: Services are tailored to meet individual needs and preferences with care tasks defined for each care visit, so care stays on track. Service plans and visit care logs are completed electronically by caregivers each day of service for ongoing quality assurance monitoring, ensuring that all required tasks are being completed as outlined in the care plan at each visit.
- Commitment to Accountable Care: We are partners with our clients, collaborating with them, asking & responding to feedback and adjusting care as needed to maintain optimal care.
- Local Expertise: Our owners and team have deep community ties and involvement locally and an understanding of the needs of Southwestern PA families.
- Accessible: With 24/7 On Call managed by internal staff, not an after-hours service, we are always just one phone call away.
How to Get Started with Superior Home Care
1. Call Our Office
Contact our team to discuss your loved one’s needs and determine the best care options.
2. Develop a Personalized Care Plan
We assess your senior’s unique requirements and create a customized care plan.
3. Meet Your Caregiver
We match your loved one with a trained and professional caregiver suited to their personality and needs.
4. Begin Services with Ongoing Support
Our team provides continuous monitoring and support to ensure high-quality care at all times.
About Superior Home Care
As a licensed Home Care provider by the Pennsylvania Department of Health, Superior Home Care can provide services under the following programs:
- Pennsylvania Department of Human Services for both ODP Waiver and Act 150/Attendant Care Waiver services
- VA to provide Aide and Attendant services
- PA Office of Long Term Living’s Community Health Choices Program (AmeriHealth Caritas, PA Health & Wellness, UPMC)
- SW-PA Area Agency on Aging to provide Options In-Home services
- Highmark Health Plan – for qualifying lines of coverage that provide hospital to home transitional care
- Other insurances (such as long-term care insurance) can be considered based on insurance policies
Services outside of the above programs can be provided on a self-pay basis.
At Superior, founded in 2002, our mission is to be way makers. We help those who come to us create a way of living, through our care and support, that enables them to truly live their best life.
Our Commitment to Clients:
- We will put you first, and take the time needed to build and nurture a meaningful relationship with you.
- We will continually collaborate with you and your informal care network to ensure your care plan is always right for you.
- We will stay focused on doing those fewer, right things with exceptional attention and quality.
- We will stay responsive to your needs and accountable for delivering to you an optimal care experience.
Our Vision for the Future:
- Continuously improve our unique model of care based on the feedback and outcomes we achieve with each person we care for and support.
- Expand the impact we can make within the communities we serve and the Southwestern PA region by sharing our model of care and supporting the adoption of our best practices by other, like-focused providers of care.
Frequently Asked Questions About Personal Care
Personal care services include bathing, dressing, grooming, toileting, incontinence care, and mobility assistance to help seniors with daily activities.
If your senior struggles with hygiene, dressing, or using the restroom independently, personal care services can provide essential support while preserving their dignity.
Some long-term care insurance plans cover personal care services. Contact us to discuss payment options and verify coverage.
Yes, we match caregivers based on personality and care needs. If adjustments are needed, we accommodate preferences.
Yes, we offer part-time, full-time, and 24-hour personal care services to meet diverse needs.
Our commitment to personalized, professional, and professional care sets us apart. We prioritize seniors’ well-being and independence.
Call us today to schedule a consultation and learn how we can help your loved one receive the best personal care at home in Pittsburgh, PA.
